Terms and conditions

Membership Terms and Conditions

These terms and conditions form the basis of the Video Ezy Online MEMBERSHIP. Information on how to enrol, the Registration and General Terms and Conditions for Participation form part of these terms and conditions.
The Video Ezy Website (VEW) has free membership online which, from time to time, offers special, bonuses and privileges to members who register their details online at www.videoezy.com.au

1. Members

  1. VEW customers who wish to apply for a membership must register online at www.videoezy.com.au, and in doing so they agree to be bound by these terms and conditions. Only individuals may be members and may only hold one membership at any one time. Registrations submitted for membership to be registered under the names of two or more individuals or by corporations will not be accepted.
  2. Membership to the VEW is only open to residents of Australia.
  3. VE may reject or refuse any Registration at its discretion.
  4. VE may cancel any membership at any time without notice and for any reason, including (without limitation) if the member: fails to comply with these terms and conditions; supplies any misleading information or makes misrepresentations to VE, any participating VE stores, or any Rewards provider; dies or becomes bankrupt; fails to comply with the terms on which any reward or promotion is offered; or abuses any privilege accorded to the Member.
  5. A Member may terminate or cancel the VEW Membership at any time by emailing webmaster3@videoezy.com.au

 

2. Receiving bonus offers based on VEW Membership

  1. A Member who receives a Video Ezy bonus offer will by entering their Membership logon details online, receive the Bonus Offer with specific terms and conditions for each offer.
  2. A Member cannot combine a VEW Bonus Offer with any other VEW or VE Offers.
  3. Any Participating VE stores shall be entitled to assume, on presentation of a VEW bonus offer, that the presenter is the registered Member. Normal membership and hiring conditions in-store apply to all offers redeemed.
  4. Bonus Offers have no cash or monetary value and cannot be sold, transferred, assigned, or otherwise dealt with except in accordance with these terms and conditions.

 

3. Variation or change to Terms and Conditions

  1. VE reserve the right to vary the terms and conditions of VEW membership, or suspend or terminate the Promotion at any time without prior notice.
  2. Without limiting clause 7.1, VE may at any time in its absolute discretion and without notice, cancel the VEW Memberships, introduce an expiry date for use of the Membership offers or make any other change to membership privileges.
  3. VE will endeavour to advise members of information about Promotions (such as any changes of the kind listed above), but VE will not be liable for any failure to do so.

 

4. Notice

  1. Any notice to members will be posted to the member at the mail or email address appearing in VE records. Notices to VE shall be posted to PO Box 3531, Rhodes Shopping Centre, Rhodes NSW 2138 or to feedback@videoezy.com.au

 

5. Limitation of Liability

  1. All conditions and warranties, whether express or implied and whether arising under statute or otherwise; as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the Promotion are expressly excluded to the full extent permitted by law. Any liability VE may have to a VEW Member in respect of such goods or services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again.
  2. VE is not liable for: any delay in issuing a Membership; any use of a Membership by a person other than the Member and any benefits derived from the use of the Membership by that other person (such as the receipt of a Bonus Offer); any correspondence between VE and the member lost or delayed in the mail or email; the suspension or termination of the promotion; any disruption to the promotion or any delay or inability to provide any Bonus Offer caused by circumstances beyond the control of VE.

 

6. Privacy Policy

  1. VE respects your rights to privacy under the Privacy Act 1988 and is required to comply with the national privacy principles in respect of the collection of personal information from individuals.
  2. The personal information collected under the Video Ezy Website Membership program includes your name, address and email address which is required to enable us to properly conduct the VEW Membership including the award of Bonus Offers. It is optional for you to provide us with any additional personal information contained in the Registration. You will be eligible to receive VEW direct marketing material either by post or by email. If you indicate on the application form, or at any time thereafter, that you do not wish to receive this, it will not be sent to you.
  3. We will not disclose personal information collected about you to any other party outside of Video Ezy Australia (VEA).
  4. VE adheres to a strict internal policy code to ensure that privacy is adhered to. You may request access to the personal information we hold about you at any time and you may request us to amend you personal records if you believe the information to be incorrect. For all privacy enquiries please contact: PRIVACY OFFICER PO Box 3531, Rhodes Shopping Centre, Rhodes NSW 2138

 

7. Resolution of Disputes

  1. Any question or dispute regarding the Promotion or in connection with member's participation in the Promotion will be resolved by VE in its sole discretion.

 

8. General

  1. In these terms and conditions: "VE" means Video Ezy Marketing and divisions of Video Ezy Australia Pty Ltd (ABN 74 073 076 294) or its authorised representatives. "Participating VE stores" means those Video Ezy stores from time to time participating in the Promotion.
  2. Employees and their immediate families, of Video Ezy Australia Pty Ltd (ABN 74 073 076 294), or its agents, contractors or franchisees, are ineligible to take part in the Promotion or apply for a VEW Membership.
  3. The promoter is Ezy Entertainment Marketing Pty Ltd (ABN 87 070 043 248) of PO Box 3531, Rhodes Shopping Centre, Rhodes NSW 2138. Permit Numbers will be issued for each promotion where necessary.
  4. Some titles on the VEW may not be available at all Video Ezy stores.

 

Promotional offer terms and conditions

Rental Guarantee
‘Rent it now or rent it free’ (If nominated title is unavailable for rent).
*A Free Overnight Rental Voucher will be issued for the nominated ‘Rental Guarantee’ title if the nominated title is unavailable to rent. Normal membership & hiring conditions apply. Limited time only. Not valid in conjunction with any other offer. Limit of one voucher per membership. Not transferable or redeemable for cash. Only valid at store of issue. Late fees/Extended rental fees will be charged at the regular overnight new release rental rate. Offer only available from shelf date of nominated title. At participating Video Ezy stores. Excludes Blu-ray discs.

Price Guarantee
‘You’ll buy our Price Guarantee title for the cheapest price in Australia or we’ll beat any lower advertised price by $1.’ (Only applies to nominated Price Guarantee title).
*You may find a commercial advertisement by a competitor at a lower price than our advertised price in the 10 days from the advertised Video Ezy release date. If so, simply bring in the advertisement and if we haven’t discounted our price already, we will beat the competitors advertisement by $1 instantly. A copy of the competitor’s advertisement must be presented to obtain offer. In the event that you have already purchased an identical product from Video Ezy in the 10 days from the advertised Video Ezy release date we will refund you the difference plus $1(Excludes clearance and percentage off promotions). Only valid at original Video Ezy store of purchase. If you have already purchased an identical product from Video Ezy proof of purchase must be presented to obtain offer. Competitors must be in stock of the item. Offer valid on identical product version and edition in stock at a local retailer. Offer valid 10 days from the advertised Video Ezy release date. While stocks last. At participating Video Ezy stores.

Quality Guarantee
‘We guarantee quality on all Ex-Rental DVDs & Games or return it for exchange’
*If, within 14 Days from purchase, a Video Ezy Ex-Rental DVD or Game is faulty simply return it to the store of purchase and you will receive an identical product in exchange.Exchange for identical product version or edition. If the identical product is not available Video Ezy will refund the purchase price. Proof of purchase must be presented to obtain offer. Only valid at original Video Ezy store of purchase. Excludes damage arising from misuse or defective hardware. At participating Video Ezy stores.

Supersize
At participating stores. While stocks last. Limit 1 per title per customer. New Release title must be rented or bought to be eligible to buy Supersize title for specified amount. Not to be used in conjunction with any other offer. Limited time only. ‘SSP’ refers to ‘Suggested Sale Price’. See in-store for conditions. # Saving based on Recommended Retail Price as recommended by distributor.

Upsize
At participating stores. While stocks last. Limit 1 per title per customer. New Release title must be rented or bought to be eligible to buy Upsize title for specified amount. Not to be used in conjunction with any other offer. Limited time only. ‘SSP’ refers to ‘Suggested Sale Price’. See in-store for conditions. # Saving based on Recommended Retail Price as recommended by distributor.

Gift With Purchase
At participating stores. While stocks last. Limited time only. One gift with purchase of specified title only. ‘SRP’ refers to ‘Suggested Retail Price’. See in-store for conditions.

Only to rent
At participating stores. Limited time only. While stocks last. See in-store for conditions.

Premiere Movie Event
At participating stores. Limited time only. While stocks last. See in-store for conditions.

2 for $30 retail
At participating stores. Limited time only. While stocks last. ‘SSP’ refers to ‘Suggested Sale Price’. ‘SRP’ refers to ‘Suggested Retail Price’. See in-store for conditions.

2 for $30 ex-rental
At participating stores. Limited time only. While stocks last. ‘SSP’ refers to ‘Suggested Sale Price’. ‘SRP’ refers to ‘Suggested Retail Price’. See in-store for conditions.