WEBSITE & ONLINE STORE

Our friendly customer service team is available 9am to 5pm Monday to Friday to help you with your queries. Please send your enquiry to enquiries@videoezy.com.au and we will get back to you as a priority. Please ensure you include your order number with your enquiry where necessary so that we can assist you better.

Cancellations

For cancellations please contact us immediately via enquiries@videoezy.com.au - in order for us to successfully process your request and cancel your order – please allow minimum 48 hours notice (please allow extra time over weekend or long weekends).

Returns / Faulty Discs

If you have a faulty disc, please check our FAQ page first for helpful tips as the disc may not be faulty. Please also read our Returns & Exchanges policy via our Terms & Conditions.
Direct all your enquiries to enquiries@videoezy.com.au

Webmaster

Please direct all your technical enquiries or difficulties to webmaster@videoezy.com.au

Contact Information:

Fax: (+61 3) 9495 6255
Postal Address: 5 Harper Street, Abbotsford VIC 3067 Australia
ABN: 73 144 018 002

VIDEO EZY STORES & VIDEO EZY EXPRESS RENTAL KIOSKS

Franchisee Enquiries

Please check our Becoming a franchisee page first for more information. Still interested? Please direct all franchisee enquiries to customercare@fegroup.com.au

In-store & General Enquiries

For all other enquiries please contact us at customercare@fegroup.com.au